Are you looking for a kick-ass opportunity to develop in the area of Community Management?

Stop looking! You’ve found what you want!

• Fluency in English
• Experience in written translation is considered as an advantage
• Brilliant communication skills
• Track record in customer care or/and game playing is desired
• Excellent computer literacy (Word, Excel, Mail clients)
• Interest in online games is an advantage
• Previous experience is an advantage

• Translate games and products, game content updates and online advertisements on an on-going basis
• Taking part in the preparation and implementation of a content plan in social networks.
• Communicate product features through various media – e.g. forum posts, in-game announcements, Facebook, Instagram, etc.
• Identify and analyze issues, patterns and trends in customer requests & product performance
• Transfer the information to the appropriate departments so that they can respond accordingly to bugs, new ideas for product development, specific marketing tool effectiveness, FAQs, user generated content
• Monitor online conversations and participate in them to build brand visibility
• Identify & engage advocates
• Establish metrics, deliver monthly reports and provide recommendations
• Escalate issues, observations, opportunities, and insights to the executive team in a proactive positive way
• Stay up to date on new social media tools and industry best practices

• Great opportunity for personal and professional growth in a fast developing company
• Awesome team of professionals, friendly and informal culture
• Flexible working hours
• Additional holiday leaves
• Аdditional premium health insurance including dental care
• Free training and certification programs
• Interesting and challenging projects
• Regular team events and office parties
• Referral bonus program